Many users who begin using their first web hosting account, or change companies, typically have inquiries regarding how certain things are executed or have difficulty setting up various things, including e-mails, site settings, and so on. Because of this, some hosting providers have compiled documentation with the most common questions and issues in order to help their customers obtain information swiftly and easily. As a result, the client care team can spend more time on real issues that given customers may be facing, as the solution for the smaller things will be available online and clients will be able to easily handle them without touching base with the client service team. Having comprehensive documentation is truly important, especially for new users with no past experience at all, because the web hosting service involves a vast number of functions and many people can become puzzled about what action to take. A good information repository can both help you accomplish the things that you wish and find out how the web hosting service functions in general.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting plans come with an in-depth knowledge base where you can find information about all the complications that you could experience and their resolutions. You can become aware of how to set up and manage a mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your mail client are correct, but you aren’t able to send email messages, for example. We’ve tried our absolute best to be as comprehensive as possible and to encompass all the available options so as to save you time and effort and to supply you with different solutions for every problem. The knowledge base contains educational articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in every section of the Control Panel, whereas if you would like to see the whole article list, you can go to the Help section.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled an elaborate knowledge base for all our present and prospective customers, so in case you order a semi-dedicated server package through us, you’ll be able to find any information that you are searching for at any time. We’ve got tons of educational help articles, which will help you better understand what is happening in your semi-dedicated server account – "What’s PHP?" and "What are file permissions?" are just 2 instances. Our instructive manuals will help you do anything you want – extract the contents of an archive, import a database, forward a domain, etc. Besides, we’ve also got troubleshooting instructions, which will enable you to find out what spurs a particular problem and the possible solutions for it. If you’re not able to send emails or your domain name returns a 500 Internal Server Error message, for instance, you can refer to our knowledge base and correct the problem momentarily. You can access the articles through each Control Panel section, as well as through the dedicated Help section.