A 99.9% Server Uptime
We’ve built our cloud website hosting platform using stable hardware components and heavily modified software. Our sysadmins have installed a customized version of SELinux on each of our web hosting servers in order to guarantee optimal safety and dependability. We have set up several denial–of–service prevention devices along with powerful firewalls to make sure our network is impenetrable and secure.
All our cloud website hosting plans include a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee remains the same.
A 99.9% Network Uptime
Aside from our cloud hosting system, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on enterprise–grade hardware fabricated by Juniper. In addition, on each single router, we have put a firewall with an intricate set of rules with the intention to filter out all fishy requests.
This way, in all our datacenters – in our US based data center, in our UK based data center, in our FI based data center, in our East Europe based data center and in our AU based data center, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting services in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not pleased with our services, or if you find them inadequate, or if you decide that you require a VPS servers instead of a cloud hosting account – you will receive a full refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain total control over your domains even if you close your account with us.
24/7 Technical Support
If you operate a hosting firm, your tech support engineers are very important. That’s why we’ve cautiously handpicked a highly professional group of tech support engineers, each with several years of expertise behind his back. Thanks to them, our company offers 24x7 support with all our hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All tickets are responded to within one hour and our average response time is below 20 minutes!