1 hour ticket response
JDT Media Network’s team of technicians is devoted to giving fast answers to all your queries. We’ll examine your trouble ticket the instant it’s been submitted and will reply back with a solution to your problem within less than 60 minutes after the helpdesk ticket submission. Actually, our average customer support ticket response time is twenty minutes.
A Top–Notch Technical Support Service
Each member of our tech support team has many years of experience in the cloud website hosting niche and the majority of them have worked for us for at least five years. They all are prepared to reply to all your inquiries in the most proficient way possible.
An Intuitive Help Section
Integrated into the Website Control Panel is an intuitive Help Center section, which offers a variety of sources of information. You can browse through a routinely updated knowledge base offering web hosting account management articles and site administration articles, check out our how–to video tutorials or examine our F.A.Q. section.