Support and Help Channels

  • 1 hour ticket response time

  • A one hour Inquiry Solution Warranty

  • Our team of qualified professionals will do their best to respond to your support tickets in less than 1 hour. If, however, the situation you have encountered requires assistance from the Administrators’ =Dept,= we’ll send the ticket to the administrator on shift and will write a note to inform you.

  • Top quality support service

  • Qualified Technical Support Service

  • Our tech help and support staff is going to be on shift for you round–the–clock to to attend to all assistance inquiry tickets that you submit. We offer technical help and support for all software programs that are pre–configured on your server. These include our in–house produced Website Control Panel, the chosen OS along with the server admin panel (based on the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • Each part of the Website Control Panel that is provided free–of–charge with your VPS provides you with an included article base. You’ll find an assortment of comprehensive how–to tutorials and a selection of step by step video training materials that present all the essential website management responsibilities. You can find them by clicking the Help or Video control keys in the upper right side of each Control Panel section.