Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help section incorporated into our Website Control Panel features a collection of help articles and regularly asked questions. Aimed toward solving any common issue that you could possibly stumble upon, they are contributed by our support team of experienced techs.

  • Top quality support service

  • Tutorial Video Clips

  • We have compiled a collection of instructional video tutorials that visually illustrate how to settle a common issue related to your cloud website hosting account. You can find the educational videos in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a round–the–clock client support service and a sixty–minute response guarantee. Our practiced techs will be available 24/7/365 to answer your queries and to rectify any problem that you may possibly encounter. Simply open a helpdesk ticket from the Help Center and we’ll reply extremely quickly.