Aside from having more system resources, a reason why you may get your own hosting server and use it instead of a shared Internet hosting plan is that you can install and run a large selection of software. With a shared account, you can use programs, which do not need root access and aren't installed server-side, so if you need certain software for your websites, you can't do the installation on a shared hosting server. This is not the case with a hosting server of your own where you are able to install whatever you need. The downside is that you may not have much experience and managing your own hosting server is more difficult that managing a shared Internet hosting account in which the provider manages the majority of things. That's why we offer an extra service for our server plans called Installation & Troubleshooting and you could take full advantage of it any time that you experience any issues with the supervision of your hosting server.

Installation and Troubleshooting in VPS Servers

The upgrade includes an hour of custom work on your web server, so if you obtain any of our VPS servers solutions, you'll be able to benefit from this service and have our administrators do a variety of tasks that you cannot perform yourself or you just have no time. They can install and set up any piece of third-party software for you in the event that the installation is complex or they can troubleshoot any application that does not operate adequately for some reason. You could add the upgrade to your package as frequently as you need depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade comes with thirty minutes of custom work on your hosting server as well, but if you require more than that, you may always add the Installation & Troubleshooting upgrade with a couple of mouse clicks from the billing area.

Installation and Troubleshooting in Dedicated Servers

You could add the upgrade to any one of the dedicated servers we offer at any time that you need it. In the event that you need any custom work from our admins right after your hosting server is set up, you could order the upgrade during the hosting server signup process, or when you need something to be carried out afterwards, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with one hour of work from our administrators on your machine, so in case you come across any problems to install a third-party piece of software or some application gives errors and does not work the way it is supposed to, our specialists will be able to assist you in a very timely manner. If a task takes less than 60 minutes, the remaining time shall be available for future tasks and you will be able to see it inside the billing area. This upgrade is suitable in case you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it includes.