Phone Support in Cloud Website Hosting
Because we have live phone support 14 hours per day, you can contact us and speak with one of our customer support agents to find out more about any of the cloud website hosting that we supply and ensure that our servers match the system requirements for your web sites prior to buying anything. For your benefit, we now have phone numbers on three different continents and you'll be able to call the one nearer to you - in the USA, Great Britain or Australia. If you are already an existing customer, you can call about general and billing issues, and about some technical ones. If the situation is strictly technical or it needs longer time to handle, you should go through our ticketing system, which will allow both you and our technical support crew to track the information provided by both sides.
Phone Support in Semi-dedicated Servers
We provide live telephone support 14 hrs per day as a part of the support services for each and every semi-dedicated server plan that we provide. Considering that some issues are more difficult and time-consuming, you'll have to open a support ticket if you experience such a problem, still for all billing, general or small-scale technical issues you can always call us and we'll assist you in a timely manner so as to save you the time you'll have to spend on creating a support ticket. Even if you do not have an account yet, you'll be able to find out whether you can host your websites on our high-tech cloud platform or you can receive any other general information about our semi-dedicated solutions. We have local numbers in the United States, Great Britain and Australia along with an international number, so you are able to call the one that is closer to where you live.